If you suspect that someone has a back or neck injury:
- Don't move the injured person - it may result in permanent paralysis and other serious complications.
- Call 108 / local emergency number.
- Ensure the person stays still.
- Place rolled towels on either side of the neck or hold the head and neck to prevent movement until emergency care arrives.
- Provide basic first aid, such as stopping any bleeding and making the person comfortable, without moving the head or neck.
